tk1111 Privacy Policy — Your Information Is Our Responsibility

1.1 Information You Provide Directly

When you create an account on tk1111 or use our services, we collect the following personal information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Documents required for identity verification (copy of national ID card or passport)

1.2 Automatically Collected Information

When you visit our platform, we automatically collect certain technical information, such as:

• IP address and device type
• Browser type and version
• Operating system information
• Cookies and session data
• Your activity and navigation history on our site
• Connection time and date

2.1 Providing and Managing Services

We use your personal information for the following purposes:

• To create and manage your account
• To process deposits and withdrawals
• To provide bonuses, cashback, and promotional offers
• To provide customer support
• To improve the quality of our services

2.2 Ensuring Security and Compliance

Information is used for platform security and legal compliance:

• To complete the identity verification (KYC) process
• To prevent fraud and money laundering
• To implement responsible gambling policies
• To prevent access by those under 21 years of age
• To detect security threats and take preventive action

2.3 Communication and Marketing

Subject to your consent, we may use your information in the following ways:

• To inform you about new promotions and offers
• To send important account-related notifications
• To create a personalized experience based on your preferences
• To notify you about game updates and new features

You can withdraw from marketing communications at any time.

3.1 Technical Protection

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption
• Firewall Protection: Advanced firewall and intrusion detection systems are active
• Data Encryption: All stored sensitive information is kept in an encrypted state
• Secure Payment Gateway: All financial transactions are processed through our payment partners' secure gateways
• Regular Security Audits: Our systems undergo regular security testing

3.2 Administrative Protection

• Access Control: Only authorized staff can access personal information
• Staff Training: All members of our team are trained in privacy protection
• Data Minimization Policy: Only necessary information is collected and stored
• Incident Response Plan: Rapid response is ensured in the event of a security breach

4.1 Circumstances for Disclosing Information

tk1111 does not sell your personal information. However, we may share information in the following limited circumstances:

• Payment Processors: With payment partners including bKash, Nagad, and Rocket to complete transactions
• Identity Verification: With authorized verification service providers for KYC compliance
• Legal Obligations: In response to lawful requests from government or regulatory authorities under applicable law
• Fraud Prevention: When required to investigate fraud or illegal activity

In these cases we disclose only the minimum information necessary and obtain assurances of equivalent privacy protection from third parties.

4.2 Technology and Analytics Partners

We work with trusted technology partners to improve the quality of our services. These partners operate under strict data protection agreements and may use your information only for specified purposes. They may never use your information for their own purposes or share it with third parties.

5.1 Types and Use of Cookies

Our platform uses various types of cookies to improve your experience:

• Essential Cookies: Required for the basic functionality of the site — login sessions, security tokens, and so on. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language selection and display settings.
• Analytical Cookies: Used to monitor site usage and improve services.

You can disable optional cookies through your browser settings. However, this may limit some features of the site.

6.1 Retention Policy

We retain your information only for as long as necessary:

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: After an account is closed, information may be retained for a specified period to meet legal or regulatory requirements.
• Financial Transaction Records: Transaction records are retained for an extended period in compliance with anti-money laundering laws and regulations.
• Marketing Communications: If you opt out, you are removed from the marketing list immediately.

7.1 Access and Correction of Information

• Right of Access: You can find out at any time what information we hold about you.
• Right of Correction: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request that your personal information be deleted.
• Right to Restrict Processing: In certain cases you can request that data processing be kept limited.
• Right to Portability: You can request to receive your information in a structured, machine-readable format.

7.2 Withdrawing from Marketing Communications

If you no longer wish to receive our promotional emails or notifications, you can opt out by clicking the "Unsubscribe" link in any email or by contacting our support team. After opting out, you will only receive necessary transaction-related communications.

8.1 Age Verification Policy

tk1111 strictly provides services only to those aged 21 and above. We do not intentionally collect personal information from anyone under the age of 18. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted. If a parent or guardian suspects their child is using our services, please contact our support team.

9.1 Policy Updates

We may update this privacy policy from time to time — for example, due to changes in our services, new legal requirements, or improvements in security technology. For any significant changes, we will notify you by email or by posting a notice on the site. Continued use of the site after a change has been made will be considered your agreement to the updated policy.

The "Last Updated" date at the top of this page always indicates the date of the most recent revision. You are advised to review this policy regularly.

10.1 Cross-Border Data Flows

Some of tk1111's service providers may be located outside Bangladesh. Whenever your information is transferred internationally, we ensure that the receiving party upholds equivalent data protection standards. We use appropriate contractual safeguards to govern these transfers.